Hear it first.
Rectifai messages every guest on WhatsApp after they dine. Problems reach your team before they reach Google. Happy guests land on your review page, one tap.
Book a call* Illustrative conversations and figures, replaced with pilot data at launch.
Most guests never tell you how it went. They tell Google. Rectifai asks first.
It talks to guests like your best front of house.
Every guest is invited to share how it went. Anyone unhappy reaches your team first.
Hi Sarah, it's Maya at The Harbour House 😊 lovely having you both in last night. How was everything?
09:12 ✓✓Really good thank you! The lamb was unreal
09:14If you've a spare 20 seconds, a quick Google review really helps people find us 🙏
★ Leave a review09:15 ✓✓In your voice
One tap to review
Happy guests land straight on your Google review page at exactly the right moment, while the evening is still warm.
Learn howKnows when to stop
Hands off to a human
Built for independents.Not chains, not agencies.
Rectifai reads every reply and does the right thing next. No campaigns, no dashboards to babysit, no strangers chased. Just your own guests, looked after.
Everywhere your wins land,one calm dashboard.
Reviews, ratings and problems caught, live. No spreadsheets, nothing to babysit.
When it matters, a human takes over.
Complaints, allergies, anything sensitive: Rectifai stops, and hands the thread to your team with full context.
Then it just runs.
Set up once, done for you. From then on it works every service, every guest, every night.
Live in under three days
We plug into what you already run and switch it on. Nothing installed, nothing for your team to learn.
No per-message fees
One flat monthly price, however many guests it looks after. No lock-in, cancel any time.
Your routing rules
You approve the playbook once. It runs every night:
100 new Google reviews in your first 30 days, or you don't pay a penny.
We carry the risk. If Rectifai doesn't deliver in your first month you get a full refund, and we keep working free until it does. The exact target scales with the size of your venue, so we'll set your number together on the call.*
"I ran seven bars. The guests with a problem never told us, they told Google. And the happiest tables were never asked. Rectifai does the asking, catches problems while you can still fix them, and wins you the reviews you deserve."
Imraan · FounderPlugs into what you already run Toast · Square · Lightspeed · Zonal · Tevalis · OpenTable · SevenRooms · Google
The questions owners ask.
Does my team have to do anything?
Nothing at all. We handle the entire setup: connecting your bookings system, building the AI in your venue's voice, and switching it on. From then on it runs in the background. No new logins, no scripts, nothing for front of house to remember. The one time a human is needed, a complaint, an allergy question, anything sensitive, it recognises the moment, stops, and hands the conversation to your team with a clear heads-up.
Won't guests find it spammy?
No, and we've been careful about this. It messages the way your best front of house would: warm, human, in your venue's own voice, on WhatsApp where guests actually read and reply. It reaches out for one reason only: the guest has just dined with you, and you'd like to know how it went. It never double-texts, never nags, backs off the moment a reply suggests it should, and any guest can opt out instantly with a single word, honoured immediately and permanently.
Is it GDPR compliant?
Yes, fully. We only ever contact your own guests, through your own approved channels. We never buy, share or sell data, and all guest data is encrypted in transit and at rest. Every guest can opt out with one word, honoured instantly and for good. We operate as your data processor under a clear Data Processing Agreement, so lawful basis, retention and responsibilities are documented. We'll happily send the paperwork over before you commit.
Is this review gating? Is that allowed?
No. Every guest is asked how their visit went, and nobody is excluded from reviewing you. The difference is timing and care: a guest with a problem reaches your team first so you can put it right, and a guest who loved it gets a one-tap route to say so. Guests whose problem you fix are still invited afterwards, which is what keeps this the right side of Google's review policies and consumer law in every market we operate in.
How quickly will I see results?
Fast. You're live in under three days, and the first new reviews usually land within days of switching on, because your happiest guests are finally being asked at the right moment. Reviews compound from week one, and every problem it catches is one that never becomes a public one-star. Everything shows up live on your dashboard, so you see exactly what it's winning you, not guess at it.
Is there a contract?
No lock-in whatsoever. A simple rolling monthly plan, no setup fee, cancel any time. Your first month is covered by the guarantee: if the reviews don't come, you don't pay, and we keep working free until they do.
Why WhatsApp and not SMS or email?
Because it's where your guests already are. WhatsApp messages are delivered and opened at far higher rates than SMS, which increasingly reads as spam, and email, which mostly goes unread. Replies come back as a natural conversation rather than a dead-end text, and there are no per-message costs creeping up. However many guests it looks after, your price does not move.
How much does it cost?
One simple all-in monthly price. The AI, the reviews, the dashboard and the support, nothing billed as an add-on. We'll walk you through the exact number on the call so it's matched to your venue, and the first-month guarantee means the risk sits with us, not you.
We've been burned by marketing agencies before. How is this different?
We hear this a lot, and it's fair. This is not marketing and it is not ads. We don't chase strangers or run campaigns you can't measure. We follow up with the guests you already have, winning the reviews you'd otherwise miss and catching the complaints you'd otherwise read on Google, and every result shows up live on your dashboard. No lock-in, and a first-month guarantee, so the risk sits with us.
See it running on your venue.
Book a 15-minute call. We'll show you exactly what your guests would receive, and the reviews it would win you. Booking takes about a minute, and the call costs you nothing.